During the first engagement with our team, we will work with you to understand your specific business issues. After requirements and expectations are established, Epicom will consult with you in the design and documentation of your business processes to make your sales, marketing, support, and operations teams function more smoothly.Get Started
SOLUTION DESIGN Get Started
After your business issues and requirements are well documented, Epicom designs a solution with respect to your budget and timeline. When necessary, we develop prototypes so you can visualize how different alternatives compare. When technical feasibility is at stake, Epicom tests several alternatives to determine which is best suited for your company and verifies that each requested feature can be implemented.
Epicom begins each project with a kick-off call to introduce the project manager and lead engineer. Throughout the project, Epicom will keep you updated on progress through regular status calls. We believe that keeping an open line of communication throughout this stage is critical to a project’s success.Get Started
IMPLEMENTATION Get Started
After development is complete and the work has been tested, we will demonstrate the customizations to your team and ensure that all work meets your expectations. Additionally, Epicom offers training packages that can be tailored to your needs to ensure successful adoption throughout the company once the system is deployed.
Epicom’s support packages for CRM and Marketing Automation systems are designed to give your team peace of mind should anything go awry or you simply have a quick technical question. Not only are we quick to respond, but we get the problem fixed just as fast so that you can stay focused on your business and trust that we’ll take care of the rest.Get Started