Solutions

Helping you build and deploy best-in-class software solutions.

CUSTOMER RELATIONSHIP MANAGEMENT

Epicom has deployed hundreds of custom CRM systems and focuses on consulting, development, and integration. We work with the industry leading CRM providers and third-party applications to offer customers a tailored CRM solution.

Challenges

Failed CRM deployments are often caused by a lack of planning, defining processes, and understanding the needs of the entire organization. Without executing a solid system design, user adoption and efficiency can crumble causing your business workflow to fail.

Solutions

Epicom has a team of software engineers, project managers, and CRM consultants who are focused on the success of each customer's system. We succeed at learning your business needs and deploying a CRM solution that will scale with your company.

CRM Consulting
Data Migration and Implementation
Customization and Integration
Training
System Administration
CRM Hosting (standard, PCI, and HIPAA)

MARKETING AUTOMATION SOLUTIONS

Epicom partners with leading Marketing Automation providers to offer customers a complete marketing and sales solution.
We help companies evaluate, implement, and manage the system so that nothing slips through the cracks.

Challenges

The first challenge our customers face is choosing which marketing platform is best for their company. Once you've implemented one, the next challenge is to quickly and effectively put it to good use. Marketing Automation systems can have an overwhelming amount of functionality and most companies aren't using the system to it's fullest potential.

Solutions

Epicom can help manage the application whenever you need another set of hands. We will get the system up and running for you, offload some of the campaign management during a busy quarter, or work on a recurring basis to administer campaigns and reports.

Evaluation
Marketing Automation Consulting
System Setup and Implementation
Training
System Administration
Campaign Management (landing pages, lead scoring, emails, and more)
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