ViaWest Scales for Business Expansion with Customized CRM Solution
As the largest privately-held colocation provider in North America, ViaWest delivers a unique combination of first-class colocation and managed services to companies looking to focus primarily on their core business. With expansion into new territories and a rapidly growing base of customers, sales representatives needed tools to meet these demands.
PATH TO SUCCESS
With a highly integrated CRM system based on SugarCRM, ViaWest now has a platform built for business expansion, including:
- Faster and more accurate order processing
- More accurate price quotes and simpler pricing administration
- Better sales forecasts
- Integration to Eloqua for marketing automation and campaigns
SugarCRM and our partner Epicom have helped us grow as a business. We’re able to standardize our quotes and contracts to deliver a consistent message to our customers.