Case Studies

Epicom Customer Success Stories

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The Texas Tribune Uses its CRM System to Drive Fundraising and Fulfill Its Mission

REQUIRED
REQUIRED
REQUIRED

BUSINESS CHALLENGES

The Texas Tribune, a nonpartisan, nonprofit media organization that promotes civic engagement and discourse on public policy, politics, and government needed an infrastructure to support a high volume publishing platform and CRM system.

PATH TO SUCCESS

A strong team of in-house technologists tackled the design and construction of the publishing platform while Epicom focused on integrating a CRM “back-end” system to support fundraising, communication, and other aspects of mission delivery. Epicom’s solution includes:

  • Tight integration with the public-facing Tribune website
  • Support for fundraising activities and event management
  • Ability to send email marketing campaigns and fundraising appeals
  • Simplified data entry to save time

We chose Epicom because they gave us the flexibility of working with everybody from top management to the developers themselves at any given time.

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