Case Studies

Epicom Customer Success Stories

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The Linux Foundation’s CRM System Has Become the Core of its Business Operations

REQUIRED
REQUIRED
REQUIRED

BUSINESS CHALLENGES

The Linux Foundation is a non-profit consortium dedicated to fostering the growth of the Linux Operating System that powers everything from the New York Stock Exchange to Android smart phones. Because interest in Linux is booming globally, the Linux Foundation needed a solution for coordinating business activities, tracking interest and following up with leads.

PATH TO SUCCESS

Epicom tailored SugarCRM to fit the Linux Foundation’s specific business processes. Key features include:

  • Ability to tag leads and contacts in creative and flexible ways
  • Integration to key 3rd-party applications to increase transparency and automate processes
  • Automatic target lists so email campaigns are always up-to-date
  • Integration of Pardot’s marketing automation platform
  • Portal to collect, track and fulfill travel, expense and reimbursement requests

Epicom has been great to work with. The team is very experienced, highly competent, friendly and they are good communicators

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